We want you to be happy with your product or service!

So we provide a full 30 Day Money Back Guarantee:
 

If you are not satisfied, for any reason, please let us know before 30 days (see contact methods below) and we will refund 100% of your charges, including any setup fee charged (some exclusions apply, see 'Exclusions' below).

After 30 days we provide a refund of your charges (excluding setup fee charges) based on the number of months you have left in the service year; for example, if you have kept your web site for 30 days (or 1 month) you have 11 months left and you would receive 11/12ths of your charges (which is 92%). A table with the number of months left and the refund percentage follows:

Months Left Refund Percentage Months Left Refund Percentage
12
11
10
09
08
07
100%
92%
90%
75%
67%
58%
06
05
04
03
02
01
50%
42%
33%
25%
17%
8%

Exclusions
Some products and services are not subject to refund, as follows:
Domain name registration charges, dedicated server setup charges, co-located server setup charges, bandwidth usage charges, web development and application development charges, paid support charges, and the cost of any product or service purchased on your behalf (subject to the refund policies of the seller of that product or service). Services contracted separately will follow the refund policy or policies stated in that contract.

Contact Methods
You can contact us using the following methods:
Email:
Telephone: 1-800-566-1391 (678-267-1366 in the Atlanta area)

Thank you and please let us know if you need help with your product or service!